If you want to streamline your business model, reduce costs, improve the customer experience, or simply become more agile, we can help you transform your business needs to keep pace the the accelerated and constant changes in the market. With over 50 years of combined experience in international business, LMC Solutions can bring a dynamic, fresh approach to how your company is organised and operated. This starts by reviewing your current status and collaboratively planning what changes are required to bring more innovation and focus to what you do. The following areas are examples of the innovative transformation activities we can assist you with:

Structural / Team Change: We can perform a SWOT (strengths, weaknesses, opportunities, and threats) analysis of your current teams and the business processes they support. Working with your key stakeholders, our consultant will facilitate the development of a renewed vision of how to support your business and what your team should look like, including what competencies are required for them to be successful.

Innovation and Modernisation: Many times the ideas and infrastructure that were used to develop the company do not have the same capability to grow the company. We can advise on what infrastructure is required to support business growth while also ensuring that your company is appropriately protected and business continuity is assured. Business processes also need to be regularly challenged – doing something because “that’s the way we’ve always done it” can mean the business processes are no longer suitable for today’s context. We can help validate these processes by evaluating them for efficiency, who is involved and what’s the best way to achieve the desired result.

System / Process Stabilisation and Risk Management: In the drive to be successful often business practice corners are cut or investment cycles ignored. Our analysts can help you identify and manage these risks and work with you to develop a change program to bring your systems or processes to a more appropriate level of sustainability and dependability.

Service Change / Improvement: Too much focus on internal issues and priorities can distract your service or operations teams from effectively supporting your end users or customers. Our consultant can work with you to rejuvenate your service and support functions to become customer focused and end-user driven, we can implement standards and procedures to protect customers and staff alike while also developing a greater management transparency through reporting and escalation procedures.